Your Privacy Is Our Responsibility

Basa1's Privacy Policy — Your Data, Your Control

This page explains, in plain language, exactly how we collect, store, and protect every piece of information you share while using basa1.

Last updated: January 2026 SSL 256-bit Encryption Never Sold to Third Parties Fully in plain language

Overview & Commitment

Who We Are and Why This Policy Matters

Basa1.ws is a Bangladesh-based online gaming and Sports Betting platform. We believe your personal information belongs solely to you — we treat it as a trust placed in our care. This Privacy Policy clearly sets out exactly what we do, and what we don't do, with your data.

Privacy policies on many major websites are so lengthy and full of complex legal jargon that most people find them impossible to follow. basa1 wants to change that. This policy is written in plain, accessible language so any member can read and understand it with ease.

Our Core Commitment: basa1 will never sell, rent, or share your personal information with third parties without your consent.

By using the basa1 website or app, you are considered to have accepted this Privacy Policy. We encourage you to read it in full.

What data do we collect?

Types & sources of data collected

Basa1 collects two types of information from you — what you provide directly, and what is gathered automatically.

What you provide directly:

  • At registration: name, email address, mobile number, date of birth.
  • For identity verification: a copy of your National ID or passport.
  • Payment details: mobile banking number (we do not store full card numbers).
  • During support interactions: your chat messages and the details of any complaints.

What is collected automatically:

  • IP address and device type.
  • Browser and operating system information.
  • A log of which pages you visited and how long you spent on them.
  • Cookies & session data (details below).

We never store your full payment card number or PIN. Payment details go directly into the payment provider's encrypted system.

How and Why Is Your Information Used?

Purposes & limits of use

Basa1 uses your data solely for the purposes listed below — and nothing beyond that.

Purpose Data Used Basis
Account Creation & Management Name, email, phone Contract
Identity Verification (KYC) National ID Legal Obligations
Payment Processing Payment Information Contract
Customer Support Only the Data That's Needed Legitimate interest
Fraud Prevention & Security IP & Device Logs Legitimate interest
Sending personalized offers Gaming History Consent

Is Your Information Shared with Anyone?

Third-Party & Partner Policy

Basa1 does not sell your data — that is our most important commitment. However, limited data may be shared with specific third parties where necessary to operate our services.

  • Payment Providers: Only the minimum information required to complete a transaction is shared. Payment providers also adhere to strict security policies of their own.
  • Identity verification service: Information may be shared with approved service providers for the KYC process.
  • Law Enforcement: Data may be disclosed when required by a court order or legal obligation.
  • Technology infrastructure: Server & cloud service providers — for data hosting purposes only.

Before sharing data with any third party, we ensure they uphold the same privacy standards we do.

What Do We Do to Protect Your Data?

Technical & Organizational Safeguards

Basa1 follows the highest industry standards for protecting your data — not just in words, but in practice.

SSL/TLS Encryption256-bit
Two-Factor Authentication (2FA)Active
Data Encryption (At Rest)AES-256
Regular security auditsQuarterly
  • All web traffic runs over HTTPS — no data is ever transmitted over unsecured channels.
  • Server access is strictly controlled — only authorized personnel can access specific data.
  • If suspicious activity is detected, automated alerts are triggered immediately.
  • Regular backups and a disaster recovery plan are in place.

Cookies & tracking technologies

Cookie types & your controls

Basa1 uses cookies on its website and app. Cookies are small data files stored in your browser that help improve site functionality.

You can disable or clear cookies through your browser settings at any time. However, disabling essential cookies may limit certain features of the site.

Your Rights

Your Legal Rights Regarding Your Data

You have full rights over your own data. basa1 respects and upholds those rights.

Right of Access

If you'd like to know what data we hold about you, you can submit a request.

Right to rectification

If any of your information is incorrect, you can request that it be updated.

Right to Erasure

Under certain conditions, you may request that your data be deleted.

Right to object to processing

You can opt out of marketing communications at any time.

Data Portability

You can request a copy of your data or have it transferred to another provider.

Right to restrict processing

In some cases, you can request that the use of your data be restricted.

To exercise these rights support@basa1.wsto send us an email. We will respond within 30 business days.

How Long Is Your Data Retained?

Retention Period & Deletion Policy

Basa1 does not retain your data longer than necessary. A separate retention period is defined for each type of information.

  • Account information: For as long as your account is active, plus 5 years after closure (as required by law).
  • Transaction Records: 7 years (as required by Anti-Money Laundering laws).
  • Customer support logs: 3 years.
  • Marketing Consent Records: 3 years after consent is withdrawn.
  • Cookie Data: Session cookies are deleted when the session ends; persistent cookies last a maximum of 1 year.

After the designated period, data is automatically deleted or anonymized so that no individual can be identified.

Protection of Minors' Data

Strictly prohibited for users under 18

Basa1 strictly does not provide services to anyone under 18. Age is verified at registration, and any account found to belong to a minor is immediately suspended.

If you believe a minor is using basa1, please notify us immediately. We will take prompt action.

Contact & Complaints

Reach out to us about any privacy-related matter

If you have any questions, concerns, or complaints about our Privacy Policy, please contact us directly. We are committed to responding promptly and sincerely.

  • Email: support@basa1.ws
  • Live chat: Click the chat button at the bottom right of the site.
  • Support Center: Help Center Go to Page.
  • Response Time: Typically within 24 hours.

This Privacy Policy was last updated in January 2026. Should any significant changes be made in the future, we will notify members by email.

Why basa1 Your Data Is Safe?

Six reasons we stand apart from the rest.

Industry-Grade Encryption

Every transaction and piece of data you share is protected by 256-bit SSL encryption — the same technology used by banks.

Your Data Is Never Sold

Basa1 does not sell your personal information to advertisers or any third party — this is a strict policy we stand by.

You're in Control of Your Data

View, correct, or request deletion of your data at any time. You are always in control.

Regular security audits

Basa1's entire system undergoes a security audit by an independent expert team every three months. Any vulnerabilities found are resolved immediately.

Clear Policy in Bengali

Not buried in complex legal English — our Privacy Policy is written in plain, simple language so every member can understand it.

Guaranteed Fast Response

We are committed to responding to any privacy-related concerns within 24 hours. Feel free to reach out in Bengali.

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Trust Us, Play Safe

Your data is secure, your privacy is respected — register with basa1 and enjoy gaming with complete peace of mind.

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